Returns & Exchanges
Glassware (any item that is glass) and Chemicals are not returnable
Returns will only be accepted with a valid Return Authorization number. To make a return request please call 800-282-3248 or email us at: email@example.com.
We accept returns for refund 30 calendar days after delivery of the product. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:
- without showing signs of wear or damage in any way
- within 30 calendar days of the delivery date
- must not be a special order or a custom order
- unless noted that it cannot be returned or has a different return policy time period other than that 30 days noted in that item's particular item description.
If an item is received damaged or is incorrectly shipped by us please contact Customer Support within 7 days of the order's arrival so that we can correct the issue.
Refunds are contingent upon inspection of item(s) once we receive it.
Customer is responsible for all shipping costs if seller is not at fault.
Returns will only be accepted with a valid Return Authorization number.
Context Engineering Inc
San Jose Scientific
1043 Di Giulio Ave
Santa Clara, CA 95050